We want your shopping experience at Gracie James to be the absolute best! We hope you love each item you receive from us but if not, we are here to help! Please email us with any questions or concerns.
-We accept returns for a refund within 20 days of purchase. We accept return for store credit for non sale items up to 30 days from date shipped. We do not accept returns on any sale items or anything purchased with a coupon code (no exceptions).
-Worn, washed, and/or damaged items will not be accepted for return. Original tags must be attached & intact.
-For defective item claims: contact us within 3 days of delivery date. An item can not be returned for normal wear and tear outside of the 30 day policy stated above.
-We cannot provide exchanges (or holds), due to limited inventory. If you would like a different size or color, we suggest ordering the new item and returning the original item. A refund for the original item will be issued. You will be responsible for shipping the item back to us and the refund will be issued within 5 days of receipt.
Fashion Truck Purchases
All items are final sale!